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As a result of what I deemed to be discrimination regarding the aforementioned situation, I immediately obtained a lawyer. His review of the circumstances led him to advise me that I had indeed been discriminated against and that we should move forward with filing a claim. Concurrently, Rose Johnston surmised that there must be an underlying reason why I spoke to the security guard. I informed her that the building was not up to code and provided her with all the details. Her response was that maybe some good could come of this despite what I deemed to being made an example of. Within a few weeks she brought me in again to inform me that she had approached the building manager regarding my issues. Not only had he insisted the building was up to code to her but to the corporate headquarters as well. I insisted that either he didn't know the law or else he was lying to save face. Regardless, soon after, an outside agency was hired to assess the building and indeed found it to not be up to code. It was relayed to me, once again by Rose Johnston, that Jim McGough had indeed lied and that there were plans to bring the building up to code. With this knowledge in hand, I decided not to file my lawsuit and instead to await the changes that I was led to believe would be imminent.
MetLife did make the changes but not until late November of this same year. Two weeks prior to these changes being made, I was transferred to another installation 15 miles further from home. Hence, I was never able to utilize the changes I had petitioned for. Namely an alternate bathroom stall on the other two floors and push button technology to open the once heavy and cumbersome doors.

The building that I was transferred to is a new building. On my floor there are two bathrooms. Each bathroom has 1 accessible stall with one that is more accessible than the other and has a sink within it. The primary bathroom also has one non-accessible stall and three urinals. The other two floors in the building have only a primary bathroom with the same two stalls and 3 urinals. When our group moved to this building we were at approximately 50% capacity. Over time, with the advent of increased staffing, this had increased to nearly 100%. Additionally, our office had been increasingly used for meetings and training classes burgeoning the capacity dramatically. With so many additional people on site on any given day and the conference rooms being utilized for extracurricular functions on my floor, the bathroom often times is overflowing with all the facilities that I can use occupied. To compound this situation, many associates choose these facilities as their primary choice. This resulted in not making it to the bathroom in time on 3 different occasions.

Once again I sought the advocacy of the human resources department in July of 2004. I met with the new HR Generalist, Michael Reilly, and provided him with all the shortcomings of the new building as regards my disability. The following is that list:

1. The front door is often compromised by a wind lock, which makes it incredibly difficult to open even for the ambulatory people in the building. It is prevalent even at times when the wind outside is not a factor.
2. There is an inside door on the second floor that serves as a short cut to many people's workstations. Since this door opens outward, a sign should be placed on the inside to warn people to open the door slowly. The consequences of someone opening this door in a fast fashion could injure someone or spill someone's lunch on them, etc. The possibility of someone getting burned by scalding liquid exists.
3. To minimize people using the handicap stalls as a first priority, I suggested that an email enlightening people to this etiquette faux paux be sent. I was explicit in noting that the email directly state that the bathroom stall in question is the more accessible one located in the shower room and that this should be referenced in the note. The other accessible bathroom stall requires me to back in and on a number of occasions I had banged my elbow on a shelf that I can't see when backing up.
4. I also asked that the aforementioned shelf be moved as I had previously had surgery on that elbow and did not wish to reinjure myself.

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